Terms and Conditions

Terms and Conditions for Coolbodie

Effective Date: February 2026

1. Agreement to Terms

By accessing and using coolbodiestore.myshopify.com, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

2. About Coolbodie

Coolbodie is a UK-based menopause clothing brand specializing in innovative temperature-regulating apparel for women. We are committed to providing quality, comfort, and support through our scientifically-backed clothing solutions.

3. Products and Services

Our products feature:

  • Active temperature regulation technology
  • Cooling and heating fabrics
  • Moisture-wicking properties
  • Antibacterial treatment
  • UV 50+ protection
  • Charcoal-infused odour control

All products are available in sizes XXS to XXL and are designed to address menopause-related discomfort including hot flushes, night sweats, and temperature sensitivity.

4. Orders and Payment

By placing an order, you warrant that:

  • You are legally capable of entering into binding contracts
  • All information provided is accurate and complete
  • You are authorized to use the payment method provided

We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspected fraud.

5. Pricing

All prices are displayed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time without prior notice. The price charged will be the price displayed at the time of order placement.

6. Shipping and Delivery

We ship throughout the UK. Delivery times and costs will be displayed at checkout. While we strive to meet estimated delivery dates, we are not liable for delays caused by circumstances beyond our control.

7. Returns and Refunds - Money-Back Guarantee

We stand behind our products with a money-back guarantee. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund, provided:

  • Items are unworn, unwashed, and in original condition
  • Original tags and packaging are intact
  • Proof of purchase is provided

To initiate a return, please contact us at jim@coolbodie.com or call.

8. Product Information

We make every effort to display our products accurately. However, we cannot guarantee that your device's display of colours or product details will be completely accurate.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Coolbodie and is protected by UK and international copyright laws.

10. Limitation of Liability

To the fullest extent permitted by law, Coolbodie shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

11. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms and Conditions, please contact:

Jim Morrison
Email: jim@coolbodie.com

15. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.